• don’t restrict any IP’s, we ping from multiple
  • Make sure you give the API the correct permissions

More detailed instructions on how to import the most common exchanges can be found on the hub.

API import not available?

Feel free to request an API support for the service you are using here.

Still having troubles connecting your API?

Send us a ticket with your API information (API, secret, passphrase) here, so we can take a look at it.